• Information Technology
  • Anywhere
  • Salary: $150,000+
  • Education: Bachelor’s Degree
  • Years of experience: 10+
  • Licensures: N/A
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PostMatches By WorkStaff USA

The eCommerce Solution Architect is responsible for leading large-scale digital transformation initiatives to drive eCommerce globally for all brands. This highly collaborative leader will leverage a deep technical expertise of eCommerce and Marketing technologies, and business knowledge, to solve problems and architect innovative, sustainable, and scalable solutions to meet key objectives and accelerate global eCommerce growth.  The Architect can communicate and translate business objectives and needs into technology solutions to be implemented by our technology teams.

This highly collaborative leader will put the consumer first, leverage a deep technical expertise of eCommerce, Social, Ad Tech, and Marketing technologies, and business knowledge, to drive and implement cohesive user journeys that drive user engagement while meeting key company objectives.

Responsibilities
Partner and build trusted relationships with key stakeholders, Digital Product Owners, Digital Engineering, Commercial Leaders, Consumer Marketing leaders, Brand Marketing leaders, IT Leaders, and Senior Leadership Team members to drive and manage the technology planning, solution’s and implementation for large, strategic, complex multi-system projects.
Work with stakeholders to understand their business objectives and the architect technology solutions across multiple systems to bring them to life.
Drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment. Identify potential issues between system capabilities and the project specifications; and propose new solutions to work around these limitations. Ensure that global solutions adhere to non-functional and compliance requirements at the local markets
Provide technical leadership to all parties and ensure uniform enterprise-wide technology standards are defined and adhered to. Collaborate closely with front-end development, back end development, and architecture teams.
Write functional, technical and architecture specifications and diagrams for feature enhancements, integrations, and solutions. Demonstrate leadership ability to back decisions with research and the “why,” and articulate several options, the pros and cons for each, and a recommendation. Strong focus on the high quality throughout the entire process.
Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to eCommerce leadership.
Influence the need to put the user at the center of everything we do, advocate for them, protect their data (a.k.a. security). Ensure that all PII data is handled in a secure manner and that Architectural solutions account for threat vectors.
Develop and maintain a deep understanding and proficiency of new and existing technologies within the full in the eCommerce technology stack [Salesforce Commerce, Marketing and Service Clouds] to deliver a clear point of view on how core solutions should be designed and leveraged across the environment. Partner with external vendor partners to understand and evaluate new capabilities to be leveraged to enhance the consumer experience and drive accrete eCommerce revenue growth.
Partner with other functional leaders within the Experience Team, including QA Leads and Product Owners, to ensure seamless hand-offs throughout the entire project development process.
Through an eye of continuous improvement will identify gaps and opportunities to improve systems and processes that drive growth, create efficiencies and deliver best-in-class customer experiences.
Ensure that DTC technology and development best practices are fully integrated into new projects, including user experience standards, accessibility, performance optimization, localization, scalability, device compatibility, and more.
Performs duties consistent with the company’s AAP/EEO goals and policies.
Performs other duties as required/assigned by manager.

Qualifications
Bachelor’s degree in computer science, or related study or equivalent work experience.
10 + years of experience combined development and architecture experience.
Deep technical experience with B2C e-commerce platforms, websites, and applications.
Salesforce specific experience in Commerce Cloud, Marketing Cloud and Service Cloud preferred.
Experience in Apex, Lightning Aura and Lightning Web Components development, Flows and Triggers a plus.
Strong understanding of network architecture, application development technologies, RDBMSs, and MVC architecture patterns.
Experience architect API layers and web services.
Experience creating custom SF cartridges and applications a plus.
Packaging and bundling technologies, CI/CD pipeline and deployment strategies.
Experience developing and deploying micro-components, micro-services and in the cloud.
Experience with micro-services, CDNs, data caches and stores.
Experience with data lakes, CDPs a plus.
Ability to quickly adapt to change and approach problems with a flexible mind-set.
Agile development methodology experience.
Experience in global multi-branded B2C environments a plus.
Strong communication and interpersonal skills required. Ability to work across organizational boundaries and promote and influence direction on how to best solve business and technical problems.

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